The popular e-hailing platform, Uber has revealed its decision to raise fares in response to the recent surge in fuel expenses and inflation rates.
The announcement, as conveyed by Country Manager for Uber in Nigeria, Tope Akinwumi, on Thursday.
He underscored the company’s commitment to assisting drivers in mitigating escalating operational expenditures.
According to him, the fare adjustment represents a significant step in Uber’s continuous endeavors to provide steadfast support to its esteemed driver community.
He said, “Drivers are at the heart of everything we do, and we continue to work on initiatives and engage with drivers to help make Uber the app of choice for drivers while maintaining an affordable service for riders.
“Following an in-depth review of the current fuel subsidy removal, Uber updated fares on the 3rd and 9th of June on the app to reflect existing economic conditions.
“We believe these changes have helped better support drivers in increasing their earning opportunities. Furthermore, we lowered the service fee in February 2022 from 25% to 20% to help enable better-earning opportunities for drivers.
“We want the best for drivers who operate on the Uber platform and frequently engage with them directly through roundtables, surveys, phone, and in-app channels to better understand and receive feedback on the realities they face in their businesses.”